cargo handling group – NEW logistics direction

WAREHOUSES IN KOUVOLA AND HAMINA

THIS IS HOW WE STAND OUT

scanning

CUSTOMER SERVICE

  • Customer feedback 10/2022:
  • Friendly, competent service, always able to improve and develop. I can’t find much to develop, though.
  • Everything is almost perfect. Thank you for valuing my opinion.
  • I am fully satisfied with KCH performance.
  • Focus on safety.
  • I like your proactiveness in communication.
  • Excellent service.
  • It is an absolute pleasure working with the Kouvola Cargo Handling team.

Wagon loading

RAIL TRANSPORT

City of Kouvola has Finland’s busiest railyard and Cargo Handling Group is one of the leading terminal operators handling railway transport in Finland. Many of our high-volume customers rely on railways in transport between their mill and our warehouse. Cargo Handling Group’s warehouses and container terminal are connected to rail network. This makes it easy to combine different transport modes (railway transport and truck transport).

Container lifting

CONTAINER TRANSPORT

Container transport is our core competence. Get a tailored solution for your container transport including e.g. container loading / stuffing, sea freight, warehousing, Customs clearance and transport documentation services. We use our own truck and trailer fleet in container transport in Finland, e.g. HCT combinations, tipping chassis, side loader, tank containers / ADR transport.

DEVELOPING PARTNER

Cargo Handling Group is an agile and developing partner. We invest and build new infrastructure. We work in modern facilities and with new machinery in Kouvola and in Hamina port. Cargo Handling Group develops its services and comes up with new ways of working by utilizing new ICT-solutions and innovations. For our customers, this reflects in better service and efficiency.

  

KEY FIGURES


10 000 +

TRUCK AND WAGON LOADINGS PER YEAR

A skilled workforce, well-functioning storage facilities, modern machinery and handling equipment, and constantly evolving ICT systems enables the growth of handling volumes also in the future.

OVER 40 000 m2

MODERN WAREHOUSE SPACE

We work in our own warehouses, which are designed by us for our operations and therefore working is efficient and safe. The rail connection in all our warehouses enables combining railway transport and truck transport efficiently.

9.1/10

CUSTOMER ­ SATISFACTION

We received a general score of 9.1/10 (scale 0-10) in customer satisfaction survey in October 2022 from our customers. The highest grades we received in friendly customer service, the expertise of forwarders and sales team’s fast responsiveness.

SERVICES

WAREHOUSE LOGISTICS

We have new and clean warehouses suitable for road and rail transport. Modern warehouse space 21,000 m2 + 6 ha container terminal and outdoor loading areas.

CHINA CONTAINER TRAIN

We arrange container block train deliveries to China and Asia. This service is suitable for high volume exporters and importers that can reserve the whole train capacity to themselves.

RAIL TRANSPORT

Rail transport is ideal especially for heavy cargo loads and in long distance transport to Russia / CIS region. We load all wagon types in our warehouses.

ROAD TRANSPORT AND OTHER TRANSPORT MODES

We move cargo by land, sea, rail and air and work with the best partners. Road transport is firmly in our own hands, as TransPeltola is part of the Cargo Handling Group.











CONTAINER TERMINAL

Cargo Handling Group’s Kouvola container terminal is an optimal place to change the mode of transport from truck to rail. Intermodal service is suitable for e.g. chemical industry.







CUSTOMS CLEARANCE

Cargo handling Group issues customs clearance and transport documents for truck transport and rail transport. We have the best ICT-solutions for handling the large information flows electronically.